At a customer I came across the following problem, the customer was not able to remove a Content Library from vCenter Server. They just created a Content Library and after that, they wanted to remove the item. When they tried to remove the content library it failed. We started troubleshooting the log files and tried to remove the Content Library in different ways with the vSphere Web Client, PowerShell and REST API but all ended with the same error. The error messages are listed below.
To add some more background information: the customer was running the environment with an external platform services controller and a vCenter Server (VCSA). The version that was being used was VCSA 6.5 Update 1e.
Content Library – Error messages
Cannot Remove Content Libary – 01
Cannot Remove Content Libary – 02
Cannot Remove Content Libary – 03
We ended up calling VMware Global Support Services (GSS) to resolve the issues. They were very helpful and fixed it within a couple of minutes. The knowledge base article listed below is only available for internal VMware personal.
The internal knowledge base article related to the issue: – https://ikb.vmware.com/s/article/50121825 – Unable to delete the stale entry for the content library from the web client
Today I was facing a VMware Content Library issue. I was removing a newly created Content Library in the vSphere Web Client but that resulted in a Java Runtime error.
The conclusion was that there was no way to remove the Content Library item.
Today I was planning a NSX manager deployment in my Home Lab… But that turn out to be a problem, because I could not upload an OVF file in the vSphere Client and HTML5 Web Client. When looking in my Home Lab notes I realized the last time I deployed an OVF was when the VCSA was running 6.5 without update 1. I think something went wrong with updating to VCSA 6.5 update 1.
Both webpages display the problem in a different way.
With the vSphere Client the following pop-up appears when trying to deploy an OVF file: “This version of vCenter Server does not support Deploy OVF Template using this version of vSphere Web Client. To Deploy OVF Template, login with version 18.104.22.168 of vSphere Web Client”
HTML5 Web Client:
The HTML5 Web Client does not display any error at all. It just disables the option to deploy an OVF file.
After some googling I found the following VMware KB article 2151085 (link). This turned out to be the solution.
1. Connect to the vCenter Server Appliance with an SSH session and root credentials.
2. Run this command to enable access the Bash shell:
shell.set –enabled true
3. Type shell and press Enter.
4. Navigate to /etc/vmware-content-library/config/ with this command:
5. Create a backup of the ts-config.properties and ts-config.properties.rpmnew file with these commands:
cp ts-config.properties ts-config.properties.orig
cp ts-config.properties.rpmnew ts-config.properties.rpmnew.orig
6. Rename ts-config.properties.rpmnew to ts-config.properties.
mv ts-config.properties.rpmnew ts-config.properties
7. Restart the Content Library service:
service-control –stop vmware-content-library
service-control –start vmware-content-library
8. Refresh or close your browser and connect with one of the web interfaces.