In this article, we are going to flash an HPE MSA 1040 via FTP. At work, I faced a problem with a couple of HPE MSA 1040 storage arrays. Three out of ten were not displaying their web interface after about 200 days of uptime. This is not really a known problem for the HPE MSA 1040 :(. So it was time figure out a way to work around it. 

After some time, I noticed there is a built-in FTP flash option. About two hours later I finally got the latest firmware installed.

I have made a write-up to do it yourself. It is not really a difficult procedure but you need a couple of items ready and the correct command to get it all working.

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Flashing the HPE MSA 1040

Note: I have tested this procedure on a Windows 10 client. The FTP tool for uploading the firmware is the built-in from Windows.

Prerequisites:

• Download the firmware from the HPE website.
• Store the firmware files in the following folder (C:\Temp).
• Extract the bin file from the downloaded bundle.
• Make sure no workloads are running on the HPE MSA.

Procedure:

1. Start an SSH session with an available controller (no preferred choice between controller A & B)
2. Enable the FTP service on the controller with the command: “set protocols ftp enabled”.
3. Open a CMD shell (with administrator rights) on your workstation or management server.
4. Run the following commands:

# Navigate to C:\Temp

# Start FTP session
ftp %IP-Address%

# Login
Username: ftp
Password: !ftp

# Navigate to directory
cd /

# Upload firmware and start flash
put TS252P001.bin flash

# Close FTP session
ftp close

# Go back to the SSH Session and disable the FTP service on the MSA
set protocols ftp disabled

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Article update:

• 2018-03-26 – Added feature image to page.
• 2018-11-17 – Updated article to support the new standards of the website.